Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services, including:

1.1. Personal Information

When you make a purchase or create an account, we collect personal information that you provide to us, such as:
- Name: For order processing and delivery.
- Email Address: To send order confirmations, updates, and marketing communications if you opt-in.
- Mailing Address: For shipping and billing purposes.
- Phone Number: For order-related queries and delivery notifications.
- Payment Information: Credit card numbers, billing addresses, and other payment details necessary for processing transactions.

1.2. Non-Personal Information

We collect non-personal information that does not identify you individually but helps us understand how users interact with our site, such as:
- IP Address: To track user behavior and enhance site performance.
- Browser Type and Version: To ensure compatibility and improve user experience.
- Operating System: To optimize site functionality across different platforms.
- Referring Website:To understand how users find our site and improve our marketing strategies.

1.3. Usage Data

We collect data about how you use our website, including:
- Pages Viewed: To assess which areas of our site are most popular.
- Time Spent on Pages: To evaluate content engagement and improve site navigation.
- Links Clicked: To determine which features and products are of interest to users.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1. To Process Orders

We use your personal and payment information to process and fulfill your orders, including:
- Order Confirmation: Sending you a confirmation email with details of your purchase.
- Shipping Notifications: Informing you of the status of your delivery and tracking information.
- Customer Support: Addressing any issues or queries related to your order.

2.2. To Improve Our Services

We analyze non-personal and usage data to:
- Enhance User Experience: Improve the functionality and design of our website based on user behavior and preferences.
- Optimize Performance: Identify and fix technical issues to ensure smooth operation.
- Develop New Features: Create and test new features or products based on user feedback and trends.

2.3. To Communicate With You

With your consent, we may use your email address to:
- Send Marketing Communications: Provide you with updates, promotions, and special offers related to our products. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails.
- Respond to Inquiries: Address any questions or concerns you may have about our products or services.

2.4. To Comply With Legal Obligations

We may use your information to:
- Fulfill Legal Requirements: Comply with applicable laws, regulations, and legal processes.
- Protect Our Rights: Enforce our Terms and Conditions and protect our business interests.

3. Sharing Your Information

We may share your information under the following circumstances:

3.1. Service Providers

We may share your personal information with third-party service providers who assist us in operating our website and processing transactions, including:
- Payment Processors: To handle payment transactions securely.
- Shipping Carriers: To deliver your orders and provide tracking information.
- Email Service Providers: To send marketing communications and customer support emails.
These service providers are contractually obligated to protect your information and use it only for the purposes for which we have engaged them.

3.2. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity. We will notify you of such changes and ensure that your information remains protected.

3.3. Legal Requirements

We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or other legal process. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Cookies and Tracking Technologies

4.1. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. Cookies are small data files placed on your device that allow us to:
- Remember Your Preferences: Save your settings and preferences for future visits.
- Track Usage: Analyze user behavior to improve site functionality and performance.
- Provide Personalized Content: Tailor content and advertisements based on your interests.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

4.2. Google Ads

Our website displays Google Ads under the tagline "Trendy And Classy." Google Ads uses cookies and similar technologies to deliver targeted advertisements based on your browsing behavior. To learn more about how Google Ads uses cookies and how to opt-out, please visit the [Google Ads Privacy & Terms page](https://policies.google.com/technologies/ads).

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes:
- Encryption: Securing sensitive data during transmission using encryption protocols.
- Access Controls: Restricting access to personal information to authorized personnel only.
- Regular Audits: Conducting security audits and assessments to identify and address potential vulnerabilities. Despite our efforts, no security system is impenetrable. We cannot guarantee the absolute security of your information but will take reasonable measures to protect it.

6. Your Rights and Choices

6.1. Access and Correction

You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly. If you believe your information is inaccurate or incomplete, please let us know so we can correct it.

6.2. Opt-Out

You may opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly. Even if you opt-out, we may still send you transactional emails related to your orders or account.

6.3. Data Deletion

You may request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws and regulations, but please note that we may retain certain information for legal or operational reasons.

7. Children’s Privacy

Our website is not intended for children under the age of 15. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Funky Collectibles
257 bromley road, Catford, London, SE6 2RA
funkycollectibles1@gmail.com
+4407414847906
Thank you for choosing Funky Collectibles. We value your privacy and are committed to protecting your personal information.